Outlook inbox not automatically updating
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We have a user in our office who recently reported that Outlook 2007 is having trouble displaying newly arrived messages.
A Microsoft Outlook Most Valuable Professional (MVP) since 1999, Diane is the author of several books, including Outlook 2013 Absolute Beginners Book.
She also created video training CDs and online training classes for Microsoft Outlook.
Yesterday I updated my Windows 8 Pro 64 Bit to 8.1 and then I checked for further updates and there were many for windows 8.1 and then office. Microsoft Help could not solve it last night and apparently the next help level will be calling today. I have three e-mail accounts in Outlook 2013: The account is fine. First, the mail that appeared in my inbox could not be moved or deleted and I would receive a message that I did not have permission?
Part of trying to resolve this issue was to remove the IMAP accounts and then re-add them new.
While you can select the folder when you're creating the accounts, you need to select the Manually configure server settings after the account is setup.
Most people who use auto account setup choose Finish (or add another account) instead of manually changing settings and missing this option. For other account types, see Multiple IMAP and Hotmail Accounts and their Data Files (*.pst) If you don't like this and want to use one Inbox for each account, change it.
I have never had any issues like this until the windows 8.1 update and the subsequent office updates.When we did this, I no longer have mail in my inbox folder and only have mail in the sent folder.I actually do have mail in my inbox as I can verify it using the server log in and/or windows 8 mail.When you create email accounts in Microsoft Outlook 2010 or Outlook 2013, the default setting is to create a separate data files for each POP3 account.Note that the delivery folders for IMAP and MSN accounts can't be changed; changing the location for Exchange server mailboxes will remove the mail from the server and can break Exchange features.
If he changes to another folder and then comes back to the inbox, the messages show up immediately.